Hospitality Case Study: Hilton Atlanta

Property Overview

The Hilton Atlanta is an upscale hotel located in Atlanta’s highly desirable Hotel District. Boasting 30 floors of accommodations, meeting space, and restaurants, this conference hotel is in the heart of the action in downtown Atlanta. This bustling capital city—the birthplace of Martin Luther King, Jr.—is a great place for night life, the arts, outdoor parks and street markets, and famous historical sites.

Hilton Atlanta is connected by skybridge to Peachtree Center and is within an 11-minute walk of some of the most popular attractions in Atlanta: The Center for Civil and Human Rights, World of Coca-Cola, Atlanta Aquarium, Skyview Ferris wheel, and Mercedes Benz Stadium (home of the Atlanta Falcons).

You won’t find contract grade furniture at a typical furniture store. Furniture stores sell residential furniture, which is designed for use in homes. MityLite specializes in commercial furniture and is the best choice for reliable, high-quality office or hospitality furniture.

Property Summary

• Event space: 131,730 sq. ft.
• Number of meeting rooms: 51
• Floors: 30, including a rooftop lounge
• Largest room: 38,976 sq. ft.
• Event furnishings: Magnattach® Dance Floor, ABS Rectangle Tables, ABS Round Tables, Elite Banquet Chairs

MityLite Is #1 for Banqueting Events

Andy Hally is the Director of Banquets at Hilton Atlanta and has been with Hilton for over 27 years. Andy’s managed numerous departments at the Hilton, from meetings and conventions to catering, and found his greatest passion in banquet event management.

Andy’s been a regular MityLite customer for years. He appreciates how well the chairs and tables stand up to heavy use. “MityLite products are durable, built to last, and they look great,” he said. Banquet events are hard on furniture—the chairs and tables are constantly being stacked, moved, set up, spilled on, dragged around, and pushed back into storage. “MityLite is the best in the business for manufacturing durable products,” said Andy. “All the products that I have acquired from MityLite look great and are durable.”

Over the years, Andy’s been adding more MityLite products to the Hilton setup. “About eight years ago, I purchased a dance floor for my executive ballroom. The dance floor still looks great with very little signs of wear.”

MityLite Listens to Customers

When business problems have cropped up, Andy turns to MityLite for an answer—even if he needs a custom solution. “MityLite is a company that listens to the customers’ needs and delivers every time,” he said.

“Several years ago, I was receiving a lot of negative reviews from guests,” he said. “People were saying that the chairs I used in my Banquet operation were very uncomfortable, especially when the guests were sitting in them for a full day of meetings. So, I contacted my MityLite sales rep to see if they would like to take on the task of custom building me a new Banquet chair. Of course, they were happy to do so.”

Andy was soon presented with a custom spec chair from MityLite. “The chair was built exactly to my specifications, which most importantly was comfort, presentation, and durability. I bought 6,000 of these new banquet chairs, made to order specifically from MityLite. And now, 10 years on, I have received no guest complaints regarding banquet chairs. They still look great and are easy to clean.”

Talk to a Sales Rep to learn more.

Products Featured in This Article

Magnattach Magnetic Dance Floor

25 Dance Floor Sizes

Elite Banquet Chair

6 Chair Back Styles

ABS Rectangle

13 Table Sizes, 4 Table Heights