Contact our Warranty Department
If you have discovered freight damage from a delivery, or you would like to submit a warranty claim on a product, contact our Warranty Department by email. Please attach photos of the product damage and include your order information, if possible.
Our Sales Offices
Corporate Headquarters (US & Canada Sales)
MITY Inc.
1301 West 400 North
Orem, UT 84057
t: 800-909-8034 (toll free within North America)
f: 801-224-6191
International sales
Latin America, Mexico, Europe, Middle East, Africa, India, & Caribbean
(Se habla español)
South Pacific & South East Asia Sales
Innova Group
t: 800-333-611 (toll free within Australia)
Website: www.innova-group.com.au
How can we help you?
Fill out this form and we'll respond back as quick as we can.
How Else Can We Help?
Frequently Asked Questions
What should I do if my order is damaged during shipping?
Please note any damage and take photos of damaged products. After documenting any damage, sign the delivery form (the Bill of Lading). Then, contact your sales representative immediately to report the damage. Your sales representative will arrange for replacement or repair.
How will my furniture be shipped to me?
A variety of companies provide commercial furniture transport services. Most orders are delivered through a network of private trucking companies. For more information, or to learn how to prepare for your delivery, please see our guide on how to prepare for commercial furniture delivery.
How long is the warranty for my MityLite furniture?
You can check out specific warranties on our Warranty page. Most of our products are covered under a warranty period of 5-15 years, but select surfaces (such as Wilsonart® laminate or fabrics) are covered for the period indicated by the material manufacturer.
Can MityLite’s warranty department help me with replacement parts?
Yes, the MityLite warranty department is happy to help you with replacement parts, including replacement floor glides, in-line wheels, and even replacement cushions. Contact the warranty department with your questions or requests.
