Knowing What to Expect Will Eliminate Most Delivery Day Problems

Getting new furniture for your commercial property or public venue is exciting. New furniture adds value, prestige, function, and beauty to your property. But, as with any interruption in your staff’s daily schedule, a large furniture delivery can cause stress and confusion if your staff is unprepared.

8 Tips for Stress-Free Furniture Delivery

Follow these tips to prepare your staff for furniture delivery day.

Now that your order is placed, it’s time to get ready for delivery. Your order will arrive in a semitruck, packaged up on pallets. Occasionally, orders will be broken up into several shipments to save on delivery costs.Here are some tips on how to prepare for a seamless delivery. If you have any questions, please contact your sales rep for more information.

Delivery Expectations Infographic

At MityLite, we’ve been helping customers prepare for furniture deliveries for over 30 years. We’ve seen it all—from the historic downtown church where the delivery truck couldn’t fit into the tiny parking lot, to the billion-dollar sporting arena where there weren’t enough helpers to install the new seating in a timely manner.

Luckily for both these customers, things worked out. However, these obstacles certainly caused stress and delays, and that’s what we want to help you avoid.

We recommend you coordinate with your staff and communicate clearly prior to the delivery.

  1. Plan a quick meeting a week before delivery with key individuals. Go over the Delivery Day Checklist and the 8 Tips for Stress-Free Furniture Delivery.
  2. Identify the person who will be there to inspect the delivery and sign the delivery receipt.
  3. Select and schedule the helpers.
  4. Arrange for donation or disposal of old furnishings.

Delivery Planning Meeting Handout

Pass around these tips to prepare for your furniture delivery.

Delivery Day Checklist

Download Delivery Checklist

The Secret to Stress-Free Delivery? Planning

The best thing a property manager can do to prevent problems on delivery day is to plan well for furniture delivery day. Anticipate problems (like the skinny hallway or the parking regulations on your street) and find solutions ahead of time.

  • Make sure that you have enough space so that large trucks can access your facility. LTL trailers range from 22 to 53 feet long. Contact your sales rep to let them know of any restrictions you may have.
  • Keep in mind that even when you have a liftgate, some items may be too big to offload. In these cases, it may require labor to help the offloading process. Make sure to determine this beforehand and make any arrangements for other equipment needs to help make it a seamless delivery.
  • MityLite does offer white glove delivery services for an additional cost. If you would like help arranging labor and delivery for your business, talk to your sales rep.
  • Check your shipment confirmation for tracking information. It will have an estimated day of arrival. Get the word out to your staff that an order is arriving.
  • MityLite contracts with third party freight companies for furniture delivery. If you have any questions about delivery, please contact your sales rep and they will be happy to assist you.

Whether you’ve got some time before your furniture order arrives, or it’s coming tomorrow, now is the time to prepare your building and your staff for a smooth delivery. It’s as simple as scheduling a meeting, printing out the two documents below, and going over the information as a group.

Happy renovating!

Got feedback?

We’d love to hear about your commercial furniture delivery! Tell us how it went and send photos if you’d like. You can connect with us on LinkedIn o Facebook.